Privacy Policy

Welcome to Special Needs Support Circle ("SNSC", "we", "us", or "our").

SNSC is an independent initiative that provides resources, tools, and guidance for families and caregivers. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://specialneedssupportcircle.org and when you use any related tools, including account-based features, document uploads, and AI-assisted services.

Your use of this website is subject to this Privacy Policy and applicable data protection laws.

This website is operated by Special Needs Support Circle ("SNSC").

SNSC currently operates as an independent project and may operate under a formally registered legal entity in the future.

For purposes of applicable data protection laws, SNSC acts as the data controller of personal information collected through this website.

Contact
‍support@specialneedssupportcircle.org

We collect the following categories of information:

A. Information You Provide

• Name
• Email address
• Messages submitted through forms
• Account registration details
• Information you enter into tools (e.g., state, household inputs, general profile data)

B. Automatically Collected Information

• IP address
• Device and browser information
• Pages visited and usage patterns
• Referral sources

C. Account and Usage Data

• Account activity
• Saved preferences
• Tool interactions
• Generated drafts and outputs

D. Uploaded Documents (If You Use These Features)

If you upload documents (such as IEPs or related records), we may collect:

• The document file itself
• Associated metadata (upload time, file type, processing status)
• Extracted or summarized content generated by our systems

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SNSC is not a healthcare provider and does not require sensitive medical or personally identifiable child data. You should only upload documents that are necessary for the intended tool function.

Please avoid submitting:
- Medical records beyond what is necessary
- Social Security numbers
- Insurance policy numbers
- Financial account details
- Any unnecessary identifying information about a child

If sensitive information is submitted unintentionally, contact us at support@specialneedssupportcircle.org and we will take reasonable steps to remove it.

We use your information to:

• Provide and operate our website and tools
• Create and manage user accounts
• Process and analyze uploaded documents
• Generate summaries or draft materials (for review purposes only)
• Improve functionality and user experience
• Analyze usage trends
• Communicate with you (including newsletters if you opt in)
• Comply with legal obligations

We do not sell or rent your personal information.

Some SNSC tools use automated systems to analyze documents and generate draft outputs (such as summaries or advocacy-related language).

Important — please read carefully:
These outputs are generated automatically based on the information provided. They are intended for informational and drafting assistance only and may not be complete, accurate, or applicable to your situation. You are responsible for reviewing all outputs and determining their suitability before use.

Depending on your jurisdiction, we process personal data based on:

• Consent — e.g., account creation, newsletter sign-up, document uploads
• Legitimate interests — improving services and user experience
• Contractual necessity — providing requested services
• Legal obligations — compliance with applicable law

SNSC uses cookies and similar technologies to operate the website and improve performance. We use:

• Essential cookies — required for core functionality
• Analytics tools — such as Google Analytics (with IP anonymization where available) to understand usage patterns

We do not use cookies for cross-site behavioral advertising.

You can control cookies through your browser settings. Where required, a cookie consent mechanism will be provided.

We may share information with trusted third-party service providers that help us operate our services, including:

• Hosting and infrastructure providers
• Authentication services
• Analytics providers
• Payment processors (if applicable)

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information to comply with legal obligations or to protect the rights, safety, or security of SNSC, our users, or others.

This Privacy Policy does not apply to third-party websites we may link to.

We use commercially reasonable safeguards to protect your information, including:

• Secure cloud infrastructure
• Access controls and authentication
• Encrypted data transmission (HTTPS)
• Restricted internal access

Uploaded documents are stored in controlled environments with access limited to authorized users.

However, no system can be guaranteed to be completely secure.

We retain personal information only as long as necessary:

• Account data — retained while your account is active
• Uploaded documents — retained for a limited period or until you delete them
• Generated outputs — retained as part of your account workspace
• Analytics data — retained according to provider settings

We may delete or anonymize data when it is no longer needed. We may retain data longer where required by law or to resolve disputes.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Opt out of marketing communications

To exercise your rights, contact support@specialneedssupportcircle.org. We may require identity verification before fulfilling requests and will respond within 30 days (or as required by applicable law).

If you are located in the European Economic Area (EEA), you may also lodge a complaint with your local data protection authority.

SNSC is intended for use by adult caregivers and is not directed at children under 13. We do not knowingly collect personal information directly from children.

Parents and guardians should limit the amount of identifiable information submitted about minors. If we become aware that such information has been submitted, we will take steps to remove it.

SNSC operates online and may use service providers located in different countries. Your information may be processed outside of your country of residence.

Where required, we use appropriate safeguards such as Standard Contractual Clauses or other recognized data transfer mechanisms.

SNSC may operate under a formally registered legal entity in the future. If this occurs, personal information may be transferred to that entity as part of normal business operations, subject to this Privacy Policy and applicable law.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website constitutes acceptance of the updated policy.

For questions or privacy-related requests:

Special Needs Support Circle
Email: support@specialneedssupportcircle.org
Website: https://specialneedssupportcircle.org